Terms of Service

Welcome to LuxeLightLab. By using our website, you agree to the terms and conditions described below. Please read them carefully before placing an order or using any part of our store.

These Terms of Service apply to all visitors, customers, and anyone who accesses our website.

1. Overview

LuxeLightLab operates this website through the Shopify platform. When you visit our site or purchase something from us, you agree to follow these terms. If you do not agree, please stop using the site.

We may update these terms at any time. Any changes will appear on this page, and your continued use of the site means you accept the updated terms.

2. Online Store Terms

You must be of legal age in your region to make a purchase from our store.
You agree not to use our products or website for any unlawful purpose.

You must not attempt to interfere with our website, server, or security systems.

3. Products and Information

We aim to provide accurate product descriptions, photos, and pricing.
However, small variations in color, finish, or appearance may occur.

We reserve the right to:

  • Change product prices

  • Update product descriptions

  • Limit product quantities

  • Discontinue items

All content on our site is for general information and may be updated at any time.

4. Orders and Payments

When you place an order, you agree that all information you provide is accurate and complete.

We may refuse or cancel an order if:

  • Payment cannot be processed

  • Fraud is suspected

  • The product is unavailable

  • There is an error in the listing

Payments are processed securely through Shopify’s payment system or our approved payment partners. We do not store complete credit card details.

5. Shipping

Shipping times and costs are shown at checkout.
Delays caused by carriers, customs, weather, or unforeseen events are outside our control.

You are responsible for providing accurate shipping information. We are not responsible for lost packages due to incorrect addresses.

6. Returns and Refunds

Our return and refund policy is available on our website.
By placing an order, you agree to follow that policy.

7. Accuracy of Billing and Account Information

You agree to provide current, accurate, and complete information for all purchases and account details.

If your information changes, update it promptly to avoid any issues with orders or communications.

8. Third-Party Tools and Services

Our site uses third-party services, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Google Ads

  • Google Analytics

These services help us operate our store, process orders, and improve our advertising.

Your information may be shared with these partners only as needed for their services and in accordance with our Privacy Policy.

9. Google Advertising Compliance

We use Google Ads and related technologies to promote our products.
By using our site, you acknowledge that:

  • Cookies may be used for advertising

  • Google may show you LuxeLightLab ads based on previous visits

  • Analytics may track how you interact with our site

  • Ads may be personalized based on your browsing behavior

You can opt out of Google personalized ads at:

https://www.google.com/settings/ads

This helps us comply with Google’s advertising policies and ensures you have full control over your data.

10. User Comments and Submissions

If you send us reviews, messages, suggestions, or any other content, you agree that we may use it to improve our store or marketing, unless you request otherwise.

We reserve the right to remove content that is illegal, harmful, or violates these terms.

11. Prohibited Activities

You may not:

  • Use the site to engage in fraud

  • Copy or misuse website content

  • Interfere with security features

  • Use our products for unlawful purposes

  • Upload harmful code or viruses

  • Attempt to access private areas of the site

Violating these rules may result in termination of access to the website.

12. Limitation of Liability

We are not responsible for:

  • Errors on the website

  • Interruptions or delays in service

  • Losses caused by third-party carriers or services

  • Damages resulting from misuse of our products

Our products must be installed and used according to safety standards. LuxeLightLab is not liable for damage caused by improper installation.

13. Indemnification

You agree to indemnify LuxeLightLab and hold us harmless from any claim or demand arising from your misuse of the site or violation of these terms.

14. Governing Law

These Terms of Service are governed by the laws of your country or region of residence unless otherwise required by local regulations.

15. Contact Information

For questions about our Terms of Service, contact us via the contact form on our website.